FAQs

Only service in the Park City zone ends on Saturday, April 15. Service in other High Valley Transit Micro zones will remain. 

Microtransit is an on-demand transit service accessed through an app or by phone. It is designed to expand access from new areas to our existing fixed-route transit system. It is not designed to operate as a door-to-door service.

If you are located within the microtransit service boundaries, you can request a ride within the service area, or to a bus stop with service to other areas throughout the Park City Transit or High Valley Transit systems.

From there, the app analyzes the most efficient transit route based on multiple factors, including your pick-up and drop-off location, traffic conditions, and how many people have requested rides. Depending on your location, this might mean the fastest and most convenient option is hopping on a regular bus route instead of getting a Microtransit ride!

After requesting a ride, the app will direct you to a convenient pick-up location. The app will automatically instruct the driver to drop you off at a point most efficient for the transit system. This often means you are dropped off at a bus stop with frequent transit service to your final destination.

Based on public input from the Short Range Transit Plan process, Park City Transit implemented a microtransit pilot program this winter within Park City limits. The benefit of microtransit service is that it allows us to expand transit coverage in areas that do not have conditions favorable to providing traditional bus routes or are underserved by existing transit services.

High Valley Transit (HVT) temporarily expanded Micro services to Park City for a pilot program this winter. To learn more about Micro, including how to book a ride, visit their website. 

View an interactive map here. 

We are evaluating the success of the pilot program based on multiple factors, such as:

• Number of riders per day/week
• Vehicle utilization - number of riders per driver hour
• Amount of time before a rider is picked up
• Rider service feedback and reviews
• Comparison of costs and efficiency versus traditional, fixed-route bus service.